Helpdesk

FAQ 1

• Accessing a terminal server via a Windows PC

Getting Started 0

Web Content Filtering 2

• How to install the Sonicwall SSL Certificate on a Windows device
• iCT4 Web Reporting User Guide

Encryption 1

• Using DESlock+ Email Encryption with Outlook

Microsoft Office 1

• How to Repair Microsoft Office 2010/2013/2016

SIMS - Pupil Details 0

Registering with the helpdesk 1

• How to register with our helpdesk

Sign In System 1

• Sign In System - Print Issue

VOIP 1

• Gradwell / Zoiper setup

SIMS InTouch 7

• General Messages
• Accessing the Messaging Facility
• Updating Pupil/Student Details
• Updating Pupil/Student Contact Details
• Viewing InTouch messages sent and received.

See all 7 articles

Installing certificates 2

• How to install the Sonicwall SSL Certificate on an Android device
• How to install the Sonicwall SSL Certificate on an iOS device